Vueling Reviews
Vueling Customer Reviews (12)
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Vueling Customer’s Q&A
Vueling FAQs
About Vueling.com Prices and Cost?
Vueling.com is known for offering low-cost flights to major European cities. Prices may vary depending on the flight selection and demand, with taxes and administration fees included. The airline doesn't charge extra for making a booking or for the payment method used. Customers can join the Vueling Club for free and collect Avios with every booking, which can be used for discounts on future trips. The website provides a fare comparison tool to help travelers choose the best option for their needs. Additionally, Vueling offers a price calendar to assist customers in finding the cheapest flights for their desired destination and dates.
About Vueling.com Popular Products and Services?
Vueling.com is known for offering cheap flights to major European destinations, allowing customers to decide when and where to travel at affordable rates. The airline provides a variety of flight deals, with popular routes including cities like Barcelona, Paris, and Rome. Customers can also benefit from Vueling's rewards program, which enables them to earn Avios points that can be redeemed on other airlines. Additionally, Vueling stands out for its extensive network, serving more destinations in Europe compared to some other low-cost carriers. The airline's focus airports include Alicante, Bilbao, Florence, and Malaga, among others. Vueling's services are designed to cater to budget-conscious travelers looking for cost-effective travel options across the continent.
About Vueling.com Payment Method?
Vueling.com offers a variety of payment methods for purchasing plane tickets and additional services. Customers can use credit cards such as Visa, Mastercard, American Express, Discover, Diners Club, UATP, Union Pay, and JCB. Other options include PayPal, iDeal for bank transfers in euros, Klarna for bank transfers from specific European countries, and SEPA for purchases from Germany or Austria. Apple Pay is available on mobile but not on the computer, while Bizum is an option for Spanish bank accounts. Additionally, customers can use Flight Credit or Avios points for flights operated by Vueling. Payment methods may vary when paying for additional services after booking a flight.
Vueling.com Return Policy?
Vueling.com's return policy allows customers to cancel a booking up to 48 hours before the flight and recover the amount paid in the form of Flight Credit. This is applicable if the customer has purchased the Flex Pack service, or is flying with the Fly Grande bundle on international flights or TimeFlex fare on domestic flights within Spain. For justified reasons such as illness, preventive isolation, pregnancy, death, court summons, or polling station duty, cancellations can be processed through Vueling's Customer Service. Additionally, if a passenger cannot take the outbound flight for any reason, they can use their return flight without any problem and without having to make any changes. As for a shipping policy, it does not apply since Vueling provides services related to air travel, not physical goods.
What is the Vueling Global service?
Vueling Global is a service that connects customers with more airlines for long-haul travel around the world. It is a collaboration between Vueling and Dohop, allowing travelers to book their trip all in one place with ease. The service includes the 'Dohop Connection Service', providing 24/7 assistance and guarantees for connections. If a connecting flight is delayed or cancelled, Dohop will rebook passengers on an alternative flight to their final destination. This service aims to offer affordable flight combinations with other airlines, ensuring short connection times between 1 hour and 30 minutes to 2 hours and 30 minutes, and covers destinations across North America, the Caribbean, South America, Africa, and Asia.
What is the Vueling Club?
The Vueling Club is a loyalty program designed to reward frequent flyers. Members collect Avios points when booking flights, shopping, or booking services with Vueling and its partners. These points can be used for discounts on future bookings and other extras like bags, seat selection, and insurance. The program offers additional benefits such as saving personal details for faster bookings, and the opportunity to become a Premium member. Premium members enjoy perks like double Avios, one flight a year at half price, exclusive check-in desks, fast track at security control, priority boarding, and the option for same-day flight changes. Avios do not expire as long as they are used or collected every three years, and they can be combined with Avios from Iberia and British Airways for even more travel options.
Tell me more about Vueling's rewards program.
Vueling's rewards program, known as the Vueling Club, is designed to benefit frequent flyers. Members earn Avios points for flights booked with Vueling and Iberia, as well as through purchases with program partners and the Vueling Club eStore. The number of Avios collected is based on the price paid for the ticket, excluding airport taxes, or on the miles flown. Premium customers receive double Avios, and those with a Vueling Visa card can collect additional Avios. Points can be used to cover the partial or total cost of flights and extras like bags, seat selection, and insurance. Avios points do not expire as long as they are used or collected every three years, and members can combine Avios from Iberia and British Airways for more travel options.